Frequently Asked Questions

Everything you need to know about your luxury fragrance experience.

Where do you ship your fragrances?

We currently offer worldwide shipping. Delivery times vary by location, with standard UK shipping taking 3-5 business days and international orders taking 7-14 business days.

Are your perfume oils long-lasting?

Yes, our luxury perfume oils are highly concentrated and formulated to provide a long-lasting scent trail that lingers on the skin significantly longer than standard eau de toilettes.

What is your return policy for beauty products?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of purchase.

Are Sunnamusk products cruelty-free?

We are committed to ethical beauty. None of our finished products are tested on animals, and we work closely with suppliers who uphold these same standards.

How should I store my perfume to maintain its quality?

To preserve the integrity of the fragrance, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital options like PayPal and Apple Pay.